THE FUTURE OF HYBRID WORK IN THE HOSPITALITY SECTOR IN JORDAN: CHALLENGES AND OPPORTUNITIES FOR HUMAN RESOURCES

Abstract This study looks at the challenges and opportunities of hybrid work for HR management in the hospitality industry in Jordan. Given the increasing prevalence of hybrid work models in the hospitality sector, it is imperative to comprehend how they affect workforce dynamics, employee well-being, and organizational efficiency. Using a qualitative and analytical technique, the study looks at labor patterns, industry trends, and present regulations to ascertain whether implementing hybrid work is practical for Jordan's hospitality industry. Findings indicate that the four primary HR strategies required for successfully integrating hybrid work are workforce digitization, flexible scheduling, labor law compliance, and effective talent management. These strategies are crucial for striking a balance between service quality, employee satisfaction, and operational effectiveness in a hybrid workplace. The study's conclusion discusses the real-world effects of hybrid work on HR procedures in Jordan's hotel industry. It offers guidance on how businesses can manage the transition to hybrid models while resolving issues unique to their industry. The study also urges further research on the long-term viability of hybrid work in the hotel industry, especially in light of changing labor laws, consumer preferences, and technological developments.