The Problems and Prospects of Safety and Security Procedures on Hotel Management: The Nigerian Example

Abstract: This study examined the problems and prospects of safety and security procedures on hotel management; using Nigeria as a case study. Hotel management is an area of the hospitality industry that involves overseeing the operations of a hotel location. Descriptive – analytical approach method of data collection was adopted in this study. The population for this study consists of hotel managers and their clients, hotel workers, hotel technologists and other auxiliary workers in the industry. Data for this study were analyzed using descriptive statistical techniques. Results from this study revealed that; the use of intelligent access throughout the hotel, regular update of surveillance technology, the installation of security grilles, informing the guest what they need, training of staff in security measures, the need to stay safe and secure, the provision of surveillance cameras etc. were identified as some of the basic facilities and requirements to ensure safety and security procedure in a hotel. This study therefore recommended that, there is need to invest properly in your team, empower your employees, leverage software, recognize the importance of preventative maintenance and enable guests to easily communicate with management and customers. In-conclusion, there is a high level of crime in almost all sectors of Nigeria at the moment, including armed robbery, kidnapping for ransom, home invasions, carjacking and violent assault. The above recommendations should therefore be adopted to ensure effective management of hotels for the safety and security of the hoteliers, workers and their customers. Keywords: Hotels, Management, Safety, Security and Sustainable Development. Title: The Problems and Prospects of Safety and Security Procedures on Hotel Management: The Nigerian Example Author: Dr. Amen Osamede Jegede, Sr. Mary Eucharia Ijomah, AKANLE, Olanrewaju Gregory International Journal of Recent Research in Commerce Economics and Management (IJRRCEM) ISSN 2349-7807 Vol. 12, Issue 2, April 2025 - June 2025 Page No: 94-100 Paper Publications Website: www.paperpublications.org Published Date: 21-May-2025 DOI: https://doi.org/10.5281/zenodo.15480089 Paper Download Link (Source) https://www.paperpublications.org/upload/book/The%20Problems%20and%20Prospects-21052025-2.pdf