Analyzing the Impact of Accommodation and Food Quality on Tourist Satisfaction in Madurai

This study examines consumer satisfaction and preferences regarding tour services in Madurai City. The research evaluates factors influencing consumer decisions, including service quality, affordability, and customer loyalty. A structured questionnaire was administered to 120 respondents, and the collected data was analyzed using ANOVA. The findings indicate that accommodation and food quality significantly impact satisfaction levels, while pricing and service availability are less influential.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-05-09
DOI
https://doi.org/10.5281/zenodo.15375491
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Analyzing the Impact of Accommodation and Food Quality on Tourist Satisfaction in Madurai

Zenodo (CERN European Organization for Nuclear Research)
Customer Service Quality and Loyalty
article

Analyzing the Impact of Accommodation and Food Quality on Tourist Satisfaction in Madurai

article en

Abstract

This study examines consumer satisfaction and preferences regarding tour services in Madurai City. The research evaluates factors influencing consumer decisions, including service quality, affordability, and customer loyalty. A structured questionnaire was administered to 120 respondents, and the collected data was analyzed using ANOVA. The findings indicate that accommodation and food quality significantly impact satisfaction levels, while pricing and service availability are less influential.

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 48%
Customer Service Quality and Loyalty
DOIOpen Access PDFOpenAlex
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Analyzing the Impact of Accommodation and Food Quality on Tourist Satisfaction in Madurai · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS