A Study on Online Food Delivery App on Consumer Buying Behavior in Coimbatore District

This study explores the influence of online food delivery apps on consumer behavior in the Coimbatore district. With the rapid growth of digital platforms like Swiggy, Zomato, and others, food consumption patterns have seen a significant shift. The research aims to understand consumer preferences, satisfaction levels, usage frequency, and the impact of demographic factors such as age, gender, and income on app usage. It also identifies key challenges users face, such as delivery delays, pricing concerns, and app usability issues. By analyzing these factors, the study provides insights that can help food delivery platforms and local businesses enhance user experience and expand their market reach in Tier-2 cities like Coimbatore.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-06-28
DOI
https://doi.org/10.5281/zenodo.15763699
Primary Topic
Innovations and Analysis in Business and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

A Study on Online Food Delivery App on Consumer Buying Behavior in Coimbatore District

Zenodo (CERN European Organization for Nuclear Research)
Innovations and Analysis in Business and Education
article

A Study on Online Food Delivery App on Consumer Buying Behavior in Coimbatore District

article en

Abstract

This study explores the influence of online food delivery apps on consumer behavior in the Coimbatore district. With the rapid growth of digital platforms like Swiggy, Zomato, and others, food consumption patterns have seen a significant shift. The research aims to understand consumer preferences, satisfaction levels, usage frequency, and the impact of demographic factors such as age, gender, and income on app usage. It also identifies key challenges users face, such as delivery delays, pricing concerns, and app usability issues. By analyzing these factors, the study provides insights that can help food delivery platforms and local businesses enhance user experience and expand their market reach in Tier-2 cities like Coimbatore.

Zenodo (CERN European Organization for Nuclear Research)
IMS Unison University (IN), Monterey Bay Aquarium Foundation (US)
Openalex Percentile: Top 50%
Innovations and Analysis in Business and Education
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A Study on Online Food Delivery App on Consumer Buying Behavior in Coimbatore District · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS