EFFECTS OF QUALITY MEDICAL LABORATORY SERVICES ON WORKERS PRODUCTIVITY IN STATE HOUSE CLINIC ASO ROCK, ABUJA

The study explored the effect of quality medical laboratory services on workers’ productivity in the State House Clinic, Abuja. The study defined some research objectives, questions, and hypotheses. Data was collected through primary and secondary sources. The study used stratified random sampling as the study population was not homogeneous, as it consisted of 29 Doctors, 17 Nurses, 18 Clinical Officers, 14 Laboratory Scientists/Technicians, and 12 Pharmacists, making it the most appropriate sample to come up with the target sample. Data collected were analyzed using the normal frequencies, percentage, and chi-square test. Results showed that Employees’ capacity influences the provision of quality medical laboratory services in State House Clinic, Abuja (X2=60.6>x2 =9.488). The adoption of technology has a significant effect on quality medical laboratory service delivery in the State House Clinic Abuja (X2=57.3>x2 =9.488). The study concluded that quality medical laboratory services have a great effect on workers’ productivity. The study recommended government comprehensively address all the issues of concern in the public health sector. Quality indicators in laboratory medicine that can evaluate and improve the health care system should be initiated.