Multidimensional Impact of Artificial Intelligence in Business : It's Challenges and Opportunities

A number of intelligence products and services have been emerging during recent years, which have commercial utility and their socioeconomic impact. The question arises whether AI really have the potential to transform the world or it just only a hype. In the present business scenario Artificial Intelligence is transforming the business world at a rapid pace. AI have been used in various sectors like healthcare, transport, agriculture, education, e-commerce, entertainment, finance gaming and many more. AI has resulted in increased operating efficiency, maximization in production and profitability, cost saving, time saving and quick decision-making. This paper examines the Artificial Intelligence (AI’s) impact in the business taking full-time employees from various natures in the state of Bihar. Primary data has been collected through online survey and personal visit to the organization. Significant Artificial Intelligence’s (AI’s) impact on business has been measured considering four key variables. Artificial Intelligence’s (AI‘s) impact on operational efficiency, cyber security, customer satisfaction, and predictive analysis in the business has been analyzed. The study concludes that there is a positive Artificial Intelligence (AI) on operational efficiency, cyber security, customer satisfaction, and predictive analysis in the business.