The Impact of Hybrid Work Models on Stress, Burnout, and Job Satisfaction Among IT Professionals

Abstract The paper investigates the influence of hybrid work on stress, burnout and job satisfaction in IT professionals. Hybrid work, i.e., the combination of remote and in-office work, provides flexibility but also challenges in terms of role ambiguity and workload pressure, which may contribute to stress and stress-related burnout. The connection between an employee’s well-being and hybrid work is nuanced, depending on variables such as autonomy, communication, and organizational support. Previous studies emphasize that while hybrid work may increase satisfaction due its flexibility, it may also lead to more burnout when work and private life spill over one another. In this article, we review secondary data to report on how hybrid work affects IT across eight areas, and we outline emerging trends that organizations can use to inform their IT plans concepts to develop hybrid work strategies that can reduce employee stress and burnout.