ЯКІСТЬ ОСВІТИ – ОЗНАКА РОЗВИТКУ ДЕРЖАВИ

Summary. The article highlights the category of ‘quality of education’ in the context of synergy of scientificapproaches: systemic synergistic. It is noted that such an interpretation can serve as a theoretical and methodological basis for the phenomenon under study. The author analyses various approaches to the definition of the concept of ‘quality of education’. It is proved that the understanding of quality and its indicators is controversial due to a wide range of stakeholders in the field of education. It is found that the concept of ‘quality of education’ is best interpreted from the perspective of education consumers.The origins of the education quality movement are investigated. It is found that the concepts and methodology ofquality management (TQM) originate from industry. Methods. The article is a contribution to the consideration of the problem of ensuring the quality of higher education in the context of Europeanisation and integration of Ukrainian higher education into the European HigherEducation Area. Based on the analysis of scientific papers, we tried to explore the origins of the quality movement, which allowed us to define the concepts and methodology of TQM. Conclusion. n the course of the study, we have provedthat the interpretation of the essence of ‘quality of education’ is different. This situation leads to problems in understanding the conceptual and terminological apparatus, which, in our opinion, complicates the process of introducing quality education, in particular in higher education. Increasingly, in recent years, they have been solved exclusively by pedagogical means, which, as a rule, does not bring the desired result. The problem under study cannot be solved only within the framework of pedagogical theory and educational practice. Obviously, in order to investigate how the quality movement was born, we need to understand its origins in industry. It is from industry that the concepts and methodology of quality management (TQM) originated. The problem under study can be solved by studying the experience gained in industry.Only by combining the efforts of educational institutions with government initiatives, growing partnerships in education and business will it be possible to improve the quality of higher education in Ukraine, and thus accelerate the process of its improvement. У статті висвітлено категорії «якість освіти» у контексті синергії наукових підходів: системного синергетичного. Зазначено, що така інтерпретація може слугувати теоретико-методологічним підґрунтям досліджуваного феномену. Проаналізовано різні підходи до визначення поняття «якість освіти». Доведено, що розуміння якості та її індикаторів є дискусійним через широке коло зацікавлених сторін у сфері освіти. З’ясовано, що поняття «якість освіти» найкраще тлумачити з огляду споживачів освіти. Досліджено витоки зародження руху за якість освіти. З’ясовано, що саме з промисловості походять концепції та методологія управління якістю (TQM).