Exploring the Impact of Collective Bargaining Agreements on Employee Job Satisfaction in Uganda's Public Sector: A Focus on wage provisions, working conditions and dispute resolution mechanisms

ABSTRACT : This study investigates the relationship between collective bargaining agreements (CBAs) and employee job satisfaction within Uganda’s public sector. The specific objectives were to establish the relationship between remuneration and organizational performance in Mbale City Council, to determine the relationship between working environment and organizational performance in Mbale City Council and to analyze the correlation between promotion and organizational performance in Mbale City Council. Using a cross-sectional survey of 300 public sector employees, the research employed Pearson correlation analysis to examine these relationships. Results reveal that fair wage agreements (r = .382**), favorable working conditions (r = .690**), and effective dispute resolution mechanisms (r = .359**) significantly influence job satisfaction at a p-value < 0.01. The study concludes that well-structured CBAs are critical in fostering a motivated workforce, reducing turnover, and improving public service efficiency. It recommends enhancing CBA enforcement to ensure long-term employee satisfaction and organizational stability in Uganda’s public sector.