SMART SUPPORT FOR SMARTER STUDENTS: DEVELOPING A CHATBOT FOR AN ENGINEERING COLLEGE WEBSITE

EduBot is an AI-powered chatbot developed using Dialogflow to streamline student queries and administrativeprocesses at JBIET. It provides instant, 24/7 assistance on topics such as admissions, available courses, rankingsand accreditations, transportation, fees, and campus facilities. By leveraging intent recognition, webhookintegrations, and structured responses, EduBot enhances user experience by delivering quick and accurateinformation. This chatbot reduces the workload on administrative staff, improves accessibility, and ensures aseamless, interactive communication platform for students, faculty, and prospective applicants. Futureenhancements will focus on voice support, multilingual capabilities, personalized responses, and mobile appintegration to further improve its functionality.