Evaluation of Subscriber Base and Service EfficiencyinIndianTelecom Industry-A Comparative Study of Select Telecom Enterprises

The study evaluates the subscriber base and service efficiency of three prominent telecom companies in India: Bharti Airtel, Vodafone Idea, and BSNL. With the telecom industry being a critical driver of digital transformation, understanding the dynamics ofmarket share and performance is essential. This comparative analysis focuses on the market share trends, subscriber base fluctuations, and overall market performance of the selected companies over a specified period. The study also examines the service efficiency of each company, considering factors such as network coverage, customer satisfaction, and service reliability. By providing insights into the strengths and weaknesses of each company, the research aims to contribute to strategic planning and decision-making in the highly competitive telecom sector.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2024-10-28
DOI
https://doi.org/10.5281/zenodo.14003011
Primary Topic
Innovations and Analysis in Business and Education
Type
article
Field-Weighted Citation Impact
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article

Evaluation of Subscriber Base and Service EfficiencyinIndianTelecom Industry-A Comparative Study of Select Telecom Enterprises

Zenodo (CERN European Organization for Nuclear Research)
Innovations and Analysis in Business and Education
article

Evaluation of Subscriber Base and Service EfficiencyinIndianTelecom Industry-A Comparative Study of Select Telecom Enterprises

article en

Abstract

The study evaluates the subscriber base and service efficiency of three prominent telecom companies in India: Bharti Airtel, Vodafone Idea, and BSNL. With the telecom industry being a critical driver of digital transformation, understanding the dynamics ofmarket share and performance is essential. This comparative analysis focuses on the market share trends, subscriber base fluctuations, and overall market performance of the selected companies over a specified period. The study also examines the service efficiency of each company, considering factors such as network coverage, customer satisfaction, and service reliability. By providing insights into the strengths and weaknesses of each company, the research aims to contribute to strategic planning and decision-making in the highly competitive telecom sector.

Zenodo (CERN European Organization for Nuclear Research)
Vignan's Foundation for Science, Technology & Research (IN), Kakatiya University (IN)
Openalex Percentile: Top 55%
Innovations and Analysis in Business and Education
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Evaluation of Subscriber Base and Service EfficiencyinIndianTelecom Industry-A Comparative Study of Select Telecom Enterprises · Zenodo (CERN European Organization for Nuclear Research) (2024) | TGRS Research Map | TGRS