THE EFFECT OF WORKING ENVIRONMENT ON EMPLOYEE PERFORMANCE: A CASE OF REVENUE OFFICE, EAST BALE ZONE

Abstract The general objective of the study is to assess the effect of working environment on employee performance: A case of Revenue Office, East Bale zone. The data collected from 150 employees, 5 leasers and 12 team leaders of selected sectors. Both primary and secondary data collection instruments used to collect data. Closed-ended questionnaires along with interviews were used for the purpose of data collection. The selections of the employees, leasers and team leaders carried out by using census sampling techniques, because they are small in number. The quantitative data analyzed with, frequency, percentages, correlation and multiple regressions. The current status of employee performance was at weak level. The study also found that compensation did not utilize to boost performance of staff. The study also concluded that there are some deficiencies in human performance at work, and training is one amongst them. The sample public sector averagely maintain good physical work place environment. The sample public sector leader failed to makes use of different leadership methods and technique to make many people work collectively for a commonplace undertaking. In general, the study clearly shows, among the four factors, multiple linear regressions analysis revealed training and development makes the strongest effect on the dependent variable. Further, compensation and reward makes the medium contribution to explaining the employee performance followed by management/leadership style. However, physical environment has insignificant effect on employee performance. The study recommends that management team should continue supporting staff, supporting provision of independence in staff and sharing information to enhance decision making. 1