Influence of justice culture on learning from incidents in construction project-based organizations: a chain mediating model

By considering the interaction mechanism of psychological safety and voice behavior in a justice culture context, this study aims to reveal the black box of how construction project-based organizations (CPOs) realize the behavior of learning from incidents (LFI) by improving psychological perception and encouraging speech. An empirical study was conducted based on partial least squares–structural equation modeling (PLS-SEM) methods with a sample of 273 CPOs in China. The findings showed that justice culture has a positive correlation to LFI. Both psychological safety and voice behavior have intermediate effects on the relationship between justice culture and LFI. Moreover, this study developed and examined a chain-mediating model that incorporated psychological safety and voice behavior into the relationship between justice culture and LFI. This study provides a theoretical foundation and viable management practices for CPOs in China to promote the LFI behavior from the resilience culture perspective.