FINANCIAL WELL-BEING AND JOB SATISFACTION AMONG BUSINESS PROCESSING OUTSOURCING EMPLOYEES ON A HYBRID SET UP

This study examined the relationship between financial well-being and job satisfaction among employees in a hybrid work setup at a BPO company in Makati City. Utilizing a descriptive-correlational quantitative research design, data were gathered from 292 randomly selected employees through an online self-administered survey. The questionnaire measured key dimensions of financial well-being, including control over finances, capacity to absorb financial shocks, ability to meet financial goals, and financial freedom, as well as job satisfaction indicators such as work-life balance and personal autonomy. The study employed correlation and regression analyses to evaluate the data. Findings revealed a low to moderate positive correlation (r = 0.263 to 0.577) between financial well-being and job satisfaction, with all p-values below the significance threshold of 0.05, leading to the rejection of the null hypothesis. Employees reported high levels of financial well-being, particularly in budgeting, emergency preparedness, and goal setting, but expressed lower confidence in long-term financial security such as retirement planning. Job satisfaction was similarly rated high, with strong perceptions of work-life balance and autonomy. The results suggest that improved financial well-being contributes positively to job satisfaction in hybrid work arrangements. Based on these findings, the study recommends financial literacy initiatives, emergency savings programs, compensation reviews, and flexible work policies to enhance employee well-being and productivity in BPO environments.