A Review of Processes of Recruitment for Diversity, Equality, and Inclusive (DEI) in Hospitality

The hospitality industry, particularly star-category hotels, functions in an ever-changing setting where diversity, equity, and inclusion (DEI) are becoming central to organizational effectiveness for both employees and as well as for guests. Implementing DEI focused recruitment strategies comes with ethical responsibility, but is also necessary for the business. This article evaluates the recruitment strategies of star category hotels with regard to their ability to preserve and retain a diverse workforce in the hotels. The article identifies major issues within the organization, such as ignorance, lack of organized talent pools, and inconsistent application of recruitment drives that are supposed to be standardized in terms of diversity. Moreover, it assesses the rational consequences of diversity, in adding to team performance, visitor satisfaction, and innovation to the hotel organization.The article reveals that hotels with effective DEI frameworks experience higher staff engagement, increased problem-solving ability, and enhanced adaptability during their operational hours. This highlights AI-assisted bias reduction tools, partnerships with underrepresented groups, and regular DEI audits with help of government as ways of promoting holistic DEI strategies. This study emphasizes purposeful recruitment strategies aimed at operational efficiency while also building diverse and robust teams to achieve sustained organizational success in hospitality industry. The study seeks to provide a thorough manual for participants to grasp and use DEI-driven recruiting policies, thereby helping to create a more fair and efficient hotel industry in future.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-05-22
DOI
https://doi.org/10.5281/zenodo.15517253
Primary Topic
Hospitality and Tourism Education
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

A Review of Processes of Recruitment for Diversity, Equality, and Inclusive (DEI) in Hospitality

Zenodo (CERN European Organization for Nuclear Research)
Hospitality and Tourism Education
article

A Review of Processes of Recruitment for Diversity, Equality, and Inclusive (DEI) in Hospitality

article en

Abstract

The hospitality industry, particularly star-category hotels, functions in an ever-changing setting where diversity, equity, and inclusion (DEI) are becoming central to organizational effectiveness for both employees and as well as for guests. Implementing DEI focused recruitment strategies comes with ethical responsibility, but is also necessary for the business. This article evaluates the recruitment strategies of star category hotels with regard to their ability to preserve and retain a diverse workforce in the hotels. The article identifies major issues within the organization, such as ignorance, lack of organized talent pools, and inconsistent application of recruitment drives that are supposed to be standardized in terms of diversity. Moreover, it assesses the rational consequences of diversity, in adding to team performance, visitor satisfaction, and innovation to the hotel organization.The article reveals that hotels with effective DEI frameworks experience higher staff engagement, increased problem-solving ability, and enhanced adaptability during their operational hours. This highlights AI-assisted bias reduction tools, partnerships with underrepresented groups, and regular DEI audits with help of government as ways of promoting holistic DEI strategies. This study emphasizes purposeful recruitment strategies aimed at operational efficiency while also building diverse and robust teams to achieve sustained organizational success in hospitality industry. The study seeks to provide a thorough manual for participants to grasp and use DEI-driven recruiting policies, thereby helping to create a more fair and efficient hotel industry in future.

Zenodo (CERN European Organization for Nuclear Research)
Partnerships for the goals
Openalex Percentile: Top 56%
Hospitality and Tourism Education
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.