Evaluating the Work Efficiency and Job Satisfaction of the Non-Regular Employees in Dole Region 1: Towards an Effective Professional Development Program

This study investigated the work efficiency and job satisfaction of non-regular employees in the Department of Labor and Employment (DOLE) Region 1, Philippines. It aimed to assess their work efficiency, overall job satisfaction, and the challenges affecting their motivation and career growth. Non-regular employees play a crucial role in government agencies, yet they often experience disparities in benefits and opportunities compared to regular employees. Using a mixed-method approach through the concurrent triangulation design, data were collected through surveys and interviews with non-regular employees. The study analyzed their work efficiency, levels of job satisfaction, and the factors influencing their motivation. Results revealed that these employees, primarily young, female, and single, demonstrate high efficiency and satisfaction in their roles. Their strong performance is attributed to their dedication and adaptability in carrying out their responsibilities. However, despite their positive work attitudes, they face significant challenges that may hinder long-term job satisfaction. One of the main concerns highlighted in the study is the limited access to professional development opportunities. To address these challenges, the study recommends that DOLE Region 1 adopt a comprehensive policy framework aimed at enhancing the work experience of non-regular employees. This framework should encompass key strategies such as ensuring equal access to training opportunities, providing financial support for career development, and establishing a structured rewards and recognition system. By addressing these critical areas, DOLE Region 1 can significantly improve job satisfaction and enhance overall organizational effectiveness.