A Study of Impact of Job Stress on Employee Turnover and Emotional Exhaustion in Public and Private Sector of Peshawar

In today’s era for achieving success and productivity, one should cope with job stress. Job stress is the experience of lack of equilibrium between demands at the job or workplace and a worker’s ability to cope with these demands (Ullrich, 1990). Job stress has an influence on both the employee and the organization. That is why it is considered as a very important matter of work place. And for the same reason this research is based on revealing the impact of job stress on employee’s two type of behaviours which are employee turnover and emotional exhaustion. A questionnaire consisting of sixteen item measuring all the scales is prepared for finding the impact of job stress on employee turnover and emotional exhaustion with the help of regression analysis. Datum is collected from 121 respondents of 5 organization of Peshawar. Out of these 5 organizations 2 are from government sector and 3 are from private sector of Peshawar Pakistan. It is shown by the results that a very significant relationship is present between the research variables. Positive relationship is found between job stress and employee turnover. Positive relationship is also found between job stress and emotional exhaustion. However this positive relationship is stronger in private organizations as compare to public organizations. Standard sources are followed for selection of scales and instruments. The research results are of great importance and value for a large number of organizations especially for management departments in order to understand the employee behaviours and are also important for the betterment of both the employee and the organization.