Determinants of MSME Decisions in Using E-Commerce in Nganjuk Regency

This research aims to analyze the determinants of Micro, Small, and Medium Enterprises (MSMEs) decisions in using e-commerce in Nganjuk Regency. Using the UTAUT Theory (Unified Theory of Acceptance and Use of Technology) approach, this research uses variables on the influence of performance expectations, business expectations, social influences, and facility conditions on MSMEs' decisions in adopting e-commerce platforms. The method used was a quantitative method, with 355 MSMEs as respondents. The results of the analysis show that all the factors studied have a significant influence on the decision to use e-commerce, with performance expectations and business expectations as the main drivers. However, challenges such as limited infrastructure and lack of digital skills are still obstacles for MSMEs in utilizing e-commerce optimally. This research concludes that to increase e-commerce adoption, support from the government is needed in terms of training and infrastructure development. By utilizing e-commerce, MSMEs in Nganjuk Regency can expand their markets, increase operational efficiency, and compete better in the digital era.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-05-07
DOI
https://doi.org/10.5281/zenodo.15356116
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
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article

Determinants of MSME Decisions in Using E-Commerce in Nganjuk Regency

Zenodo (CERN European Organization for Nuclear Research)
SMEs Development and Digital Marketing
article

Determinants of MSME Decisions in Using E-Commerce in Nganjuk Regency

article en

Abstract

This research aims to analyze the determinants of Micro, Small, and Medium Enterprises (MSMEs) decisions in using e-commerce in Nganjuk Regency. Using the UTAUT Theory (Unified Theory of Acceptance and Use of Technology) approach, this research uses variables on the influence of performance expectations, business expectations, social influences, and facility conditions on MSMEs' decisions in adopting e-commerce platforms. The method used was a quantitative method, with 355 MSMEs as respondents. The results of the analysis show that all the factors studied have a significant influence on the decision to use e-commerce, with performance expectations and business expectations as the main drivers. However, challenges such as limited infrastructure and lack of digital skills are still obstacles for MSMEs in utilizing e-commerce optimally. This research concludes that to increase e-commerce adoption, support from the government is needed in terms of training and infrastructure development. By utilizing e-commerce, MSMEs in Nganjuk Regency can expand their markets, increase operational efficiency, and compete better in the digital era.

Zenodo (CERN European Organization for Nuclear Research)
Sebelas Maret University (ID), Universitas PGRI Semarang (ID), Universitas Surakarta (ID)
Industry, innovation and infrastructure
Openalex Percentile: Top 36%
SMEs Development and Digital Marketing
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Determinants of MSME Decisions in Using E-Commerce in Nganjuk Regency · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS