A Study on Consumer's Perception Towards Usage of Online Payment Apps with Special Reference to Coimbatore

Mobile payment apps are also known as digital payment apps which are used for easy transactions and payments. These payment apps were introduced to consumers for their benefits. There are various payment apps which are used for UPI payments like Google pay Phone pe, Paytm etc. Now days the online payment apps users are increased dramatically and also the payment options have been spread in local market. Theconsumers are highly beneficial and satisfied towards payment apps. This study is focused on the usage of payment apps by consumers and also their satisfaction towards payment apps This study done using descriptive research design method and data are collected by primary sources with 120 sample size of consumers. The results are analyzed and interpreted through simple percentage analysis and chi- square test and annova test. The data analysis and interpretation done and presented through pie charts and graphs.