The Role of Organizational Culture in Shaping Employee Behaviour and Attitude in the Banking Sector in Rivers State

Organizational culture plays a pivotal role in influencing employee behaviour and shaping workplace attitudes. This study investigates the impact of organizational culture on employee behaviour and attitude in the banking sector of Rivers State, Nigeria. Using a mixed-method approach, data were collected from employees across selected banks through structured questionnaires and interviews. The study is grounded in Schein's model of organizational culture and Ajzen’s theory of planned behaviour. Findings reveal that organizational culture significantly affects employee motivation, job satisfaction, and ethical behaviour. Dimensions such as leadership style, communication flow, and shared values emerged as key determinants. The study recommends fostering a culture of openness, inclusivity, and recognition to enhance employee productivity and morale. The implications are critical for banking institutions striving to maintain competitiveness through an empowered and value-aligned workforce.