The effect of management information system on student academic performance: A case of selected higher learning institutions in Lusaka District, Zambia

Overview: The integration of Management Information Systems (MIS) into higher education has significantly transformed academic administration and learning processes. In the context of selected higher learning institutions in Lusaka district, Zambia, this study examined the impact of MIS on student academic performance. Body of Knowledge: MIS provides a centralized platform for managing student records, facilitating communication between educators and students, and streamlining the delivery of educational resources. The system enhances real-time access to academic information, such as grades, attendance, and course materials, which fosters student engagement and promotes accountability. Methods: The study employed both the qualitative and quantitative methods as well as correlational and descriptive designs which were considered appropriate for the study. The study that sampled 100 respondents; Faculty Deans, University Lecturers and Students from 4 selected higher learning institutions with Lusaka district in Zambia.. Data was obtained from the respondents by means of interviews and questionnaires. The quantitative data collected through the questionnaires were analyzed using appropriate statistical methods, such as descriptive statistics using SPSS and Microsoft excel whereas the qualitative data from semi structured interviews were analyzed thematically. Results: The findings revealed that MIS supports data-driven decision-making by enabling institutions to analyze student performance trends and identify areas requiring intervention. This capability contributes to personalized learning approaches, which are crucial in improving academic outcomes. However, the study also highlighted challenges such as unequal access to MIS due to socio-economic disparities, limited digital literacy among users, and occasional system downtime. Recommendation: The study underscores the transformative role of MIS in enhancing student academic performance while calling attention to the need for inclusive and robust implementation practices in higher learning institutions in Lusaka, Zambia.