M-LEARNING: USER PERCEPTION AND CHALLENGES IN HIGHER EDUCATION

Abstract M-learning, i.e., learning through a mobile device, has become a fad since the early 2000s. Since then, it has removed the time and distance barrier and brought learning to millions of users' fingertips. During the COVID pandemic, M-learning was the only possible solution for learning. With approximately 58% of the population between the age group (10-35), information and communication technology (ICT) has a wide range of users in India. Adaptation and adoption of technology are significant challenges for most learners, especially with the widespread use of ICT. Due to that, learners face many technical, financial, geographical, and learning challenges. The main impact of M-learning and its adaptation to the ICTs is visible in teachers and learners. The teachers have changed their teaching structure and pedagogy, improving their capabilities and bringing out new ways to make learning more comprehensive. The learners have realized that mobile devices are not only communication media but also used as learning aids. Hence, this paper aims to study the challenges and perceptions of users towards M-learning and its use in the teaching-learning process using the survey data collected.