The Strategy Dispute Resolution of Health Care Worker in Indonesia

The main objectives of study were to determine the causes of medical disputes and provide a detailed analysis of the medical dispute resolution mechanism. The research method used a qualitative approach with a focus on judicial normative analysis and legal analysis. This study used a normative legal approach to analyze relevant legal norms in resolving medical disputes through mediation The result showed it can be concluded that 1) the cause of medical disputes is due to communication failure,medical misdiagnosis and treatment, non-compliance with ethical and legal standards, dissatisfaction with outcomes and inadequate resources and 2) Medical dispute resolution in Indonesia has undergone a significant transformation introducing a mediation mechanism as a mandatory initial step in dispute resolution, with the aim of creating a more efficient and transparent process.