Corporate Governance and Organizational Success of Manufacturing Firms in Nigeria

This study examines the relationship between corporate governance and organizational success in manufacturing firms in Nigeria. Focusing on two dimensions of governance accountability and transparency the study evaluates their influence on two measures of organizational success operational efficiency and customer satisfaction. Data were collected from 127 management staff across selected firms and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that both accountability and transparency significantly and positively impact operational efficiency and customer satisfaction. The study concludes that strengthening governance structures can enhance firm performance and competitiveness. Recommendations are offered to help manufacturing firms that to enhance customer satisfaction, they should prioritize transparent communication with customers