TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY

This thesis analyzes types of KPIs that play an important role in enhancing efficiency and service quality in retail. It examines the calculation methods for indicators like ATV, UPT, C/R, and SPE, as well as ways to improve retail strategy through them.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2024-11-04
DOI
https://doi.org/10.5281/zenodo.14032717
Primary Topic
Business Strategies and Management Research
Type
article
Field-Weighted Citation Impact
0.00
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article

TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY

Zenodo (CERN European Organization for Nuclear Research)
Business Strategies and Management Research
article

TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY

article en

Abstract

This thesis analyzes types of KPIs that play an important role in enhancing efficiency and service quality in retail. It examines the calculation methods for indicators like ATV, UPT, C/R, and SPE, as well as ways to improve retail strategy through them.

Zenodo (CERN European Organization for Nuclear Research)
Industry, innovation and infrastructure
Openalex Percentile: Top 59%
Business Strategies and Management Research
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TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY · Zenodo (CERN European Organization for Nuclear Research) (2024) | TGRS Research Map | TGRS