Intellectual Capital and Organizational Innovation: Evidence from Commercial Banks in Akwa Ibom State, Nigeria

The study examined intellectual capital and organizational innovation in commercial banks Alkwa Ibom State, Nigeria. Intellectual capital was measured using human and social capital, the proxies of organizational innovation were product and process innovation. The researcher adopted explanatory design while primary data was collected through the administration of a structured questionnaire. The selected population of the study were 202 employees from eight chosen banks in Alkwa Ibom State. Copies of the questionnaire were administered to sample size of 134 employees comprising managers and supervisors of eight selected banks. Convenience sampling method was applied. Spearman Rank Correlation with the aid of Statistical Package for Social Science (SPSS) were used to test the hypotheses. The results of the analyses indicated that proxies of intellectual capital have positive significant relationship with the measures of organizational innovation. The researcher concluded that human capital contributed to product innovation in the banks. Thus, it was recommended thatBanks should promote human capital by training and developing their employees to be more competent in their work necessary to drive product innovation.\