The Factors Affecting the Implementation of The Municipal Council of Windhoek's 2017-2022 Transformational Strategic Plan in Namibia

This study aimed to assess the effectiveness of the transformational strategic plan for the period: 2017-2022 and identify implementation challenges faced by the Municipal Council of Windhoek. The study depended on self-administered questionnaires distributed to Municipal Council of Windhoek employees to collect data. The effect of; strategic formulation, council and senior management leadership, organizational culture, organizational design, resources, communication, and incentives, on implementing the Municipal Council of Windhoek 2017 - 2022 transformational strategic plan was evaluated using a quantitative data analysis approach using descriptive statistics. Furthermore, challenges affecting strategic plan implementation were identified using a thematic qualitative data analysis approach. The results indicated that the effect of all considered factors was of high importance to implementing the strategic plan. Furthermore, results indicated that apart from incentives, which had a low effect; the remaining six factors had a moderate effect on the implementation of the Municipal Council of Windhoek 2017 - 2022 transformational strategic plan. In addition, results indicated that the implementation of the 2017 – 2022 strategic plan for the Municipal Council of Windhoek faced several challenges with lack of funds and leadership vacuum being the most common shared challenges by respondents. Conversely, financial resources and support of the council and senior management leadership were the most commonly identified factors that contributed to the successful implementation of the Municipal Council of Windhoek 2017 – 2022 strategic plan. Following the study's findings, The Municipal Council of Windhoek should improve its financial resources for all projects and activities in the strategic plan. Furthermore, there is a need for the Municipal Council of Windhoek to implement the performance management system in order to improve the accountability of employees.