EFFECT OF INFORMATION INFRASTRUCTURE ON PERFORMANCE OF LEARNING MANAGEMENT SYSTEMS OF SELECTED TERTIARY INSTITUTIONS IN KIAMBU COUNTY, KENYA

Abstract: Digital inclusion ensured that all students, regardless of their socioeconomic background, physical abilities, or geographical location, had equal access to educational resources and opportunities. However, until now, there were no accurate, consistent Learning Management Systems (LMS) to ensure smooth digital learning. A significant number of students in tertiary institutions in Kiambu County found it difficult to access information and perform well due to challenges faced while using online tools. These challenges stemmed from poor and weak technological infrastructure, lack of user satisfaction, inadequate user training and support, and improper data security. Therefore, this study sought to investigate the effect of information technology infrastructure on the performance learning management systems of selected tertiary institutions in Kiambu County, Kenya. The target population comprised ICT specialists employed by the 26 tertiary institutions, with a sample size of 75 ICT specialists selected through simple random sampling from the selected institutions. Primary data was gathered through questionnaires. Descriptive and inferential statistics was employed to analyse data where descriptive statistics was presented using mean, median, standard deviation, and percentages and inferential statistics was presented using regression to establish the relationship between the study variables. The study revealed that information technology infrastructure is the most significant predictor of learning management performance, with a strong positive relationship indicated by a coefficient of 1.344 and a p-value of 0.000. In conclusion, institutions must prioritize investments in technology infrastructure and data security to enhance LMS performance and foster user trust. The study recommends that institutions focus on modernizing IT infrastructure, implementing robust data security measures, and designing user-friendly LMS platforms. Keywords: Information Infrastructure, Learning Management Systems, Performance. Title: EFFECT OF INFORMATION INFRASTRUCTURE ON PERFORMANCE OF LEARNING MANAGEMENT SYSTEMS OF SELECTED TERTIARY INSTITUTIONS IN KIAMBU COUNTY, KENYA Author: Emily Njoki Karanja, Dr. Josphat Kyalo International Journal of Social Science and Humanities Research ISSN 2348-3156 (Print), ISSN 2348-3164 (online) Vol. 13, Issue 1, January 2025 - March 2025 Page No: 138-144 Research Publish Journals Website: www.researchpublish.com Published Date: 10-February-2025 DOI: https://doi.org/10.5281/zenodo.14842479 Paper Download Link (Source) https://www.researchpublish.com/papers/effect-of-information-infrastructure-on-performance-of-learning-management-systems-of-selected-tertiary-institutions-in-kiambu-county-kenya