ANALYZING HOW INFORMATION TECHNOLOGY AND KNOWLEDGE TRANSFER AFFECT WORK CLIMATE AND MANAGERIAL PERFORMANCE, WITH A FOCUS ON THE MODERATING EFFECT OF ORGANIZATIONAL CULTURE

Abstract Managers need to prioritize change to achieve desired objectives and goals, especially in light of rapid global changes and uncertain conditions caused by the pandemic, which have disrupted the norm. Certain factors will have a reduced impact on the performance of both local and international managers, leading companies to select expatriate managers. This research explores how organizational factors, work environment, knowledge transfer, and the simultaneous use of information technology influence managerial performance. This research utilized the partial least squares (Smartpls 3.0) methodology to determine the significance of structural parameters in modeling structural equations (SEM). It employed a quantitative research approach, using a questionnaire incorporating a Likert scale. The research sample consisted of 54 participants ranging from supervisors to managers. Knowledge transfer and the implementation of information technology positively and significantly affect managerial performance, with the work environment mediating this impact. This highlights the crucial role of the work environment in facilitating knowledge transfer and technology usage, ultimately improving managerial performance. The goal of this study is to enhance managerial performance by promoting knowledge transfer through knowledge management, supported by the use of information technology and fostered by organizational culture and the work environment.