The Influence of Spiritual, Intellectual, And Emotional Intelligence on the Performance and Organizational Commitment of Civil Servants in the Police in the Human Resources Bureau of the NTB Police Force

Human Resources (HR) play a vital role in achieving organizational goals, as HR performance directly influences organizational success. This study examines the influence of spiritual intelligence, emotional intelligence, intellectual intelligence, and organizational commitment on HR performance. Using a quantitative approach, data were collected through a census of 65 respondents from the HR Bureau of PNPP NTB Police. Structural equation modeling via Partial Least Squares (PLS) was employed to analyze the relationships among variables. The results reveal that emotional intelligence significantly enhances HR performance (p < 0.05), while spiritual and intellectual intelligence exhibit insignificant effects. Similarly, both spiritual and emotional intelligence significantly improve organizational commitment, whereas intellectual intelligence does not. These findings underscore the pivotal role of emotional intelligence in fostering both performance and commitment. However, the lack of significant influence from spiritual and intellectual intelligence suggests that workplace dynamics, including technical skills and interpersonal relationships, may play a more critical role in determining performance outcomes. This study contributes to HR management by highlighting emotional intelligence as a key determinant of performance and commitment, providing insights for organizations seeking to enhance employee capabilities and engagement. Future research should further explore the contextual factors influencing the effectiveness of spiritual and intellectual intelligence in diverse organizational settings.