A Review Paper On Multiple Factors Influencing Organizational Citizenship Behavior (OCB)

The term "organizational citizenship behaviour" (OCB) describes the voluntary actions taken by workers that go above and beyond the call of duty to advance the goals of the company. Even with its importance, OCB is still a complicated and diverse phenomenon that is impacted by a range of organizational, societal, environmental, and human factors. The goal of this review is to give a thorough understanding of all the various aspects that affect OCB, such as contextual factors, work environment, organizational culture, social exchange processes, and individual traits. According to the literature, OCB is impacted by several variables, such as work difficulty, employee competency, motivation, leadership style, and family support. The results also emphasize how crucial it is to develop social exchange mechanisms, emphasize organizational culture, and create a supportive work environment to enhance OCB. Understanding the various factors that influence organizational citizenship behavior (OCB) can help organizations create more effective strategies to foster a positive and productive work environment. The review ends by outlining potential future research directions, such as cross-cultural comparisons, longitudinal studies, and evaluations of technological advancements on OCB.