Employees' Reactions to Crisis and Psychological Resilience and Self-Care Power

Crisis situations are increasing worldwide and in Turkey. Crisis situations include epidemics, wars, disasters, etc. After crisis situations, a large number of people are victimized, and a large number of professional and volunteer workers take part to support the victims. It is known that those who work professionally or voluntarily in the field in disaster and emergency aid situations that occur after crises are also affected by crisis situations. Employees who intervene in crisis situations may be negatively affected, but they may also gain strength against disasters and emergencies after their work. After crisis situations, employees may experience post-traumatic stress disorder, secondary traumatic stress, compassion fatigue and burnout. In addition, it is known that employees with high levels of self-care power, psychological resilience, self-recovery power and psychological well-being are less likely to be negatively affected by crisis situations. In this context, the aim of this study is to examine the reactions of employees in crisis situations and to draw attention to the psychological resilience and self-care power that employees use to cope with crisis situations. The research is a review type study, and a literature review was conducted, and recommendations were made.