FACTORS AFFECTING EMPLOYEES PERFORMANCE IN THE PUBLIC SERVICE OFFICES IN BUTAJIRA TOWN

Abstract The purpose of this study was investigating the factors affecting employee’s performance in Butajira town public service offices. In the implementation of these internal practices the sectors faced a problem of formal follow up and solving of the problems after working environment was facilitated; limitation in participating employee in decision making and continuous follow up after training was conducted. The research is quantitative research approach using both descriptive survey research design and Explanatory research design and the researcher has used stratified sampling formula presented by Yemane (1967) and stratified sampling method was employed to select the sample from each stratum to make the sample more representative of the population. Primary data was collected using five Point Likert-Scale questionnaires 258 responses were properly filled and returned. SPSS 21 versions were used to analyze empirical data collected through the close ended questionnaire. The independent variable is leadership, working environment, teamwork, training and organization Communication. While dependent variable is employee performance. The overall finding shows that, the correlation result indicated that there were positive relationship between all of independent variables and the dependent variable. This implies that any increase or decrease on the independent variable will bring corresponding change on employees’ performance. And it’s found that the independent variables has 80.8% influence on the dependent variable while the remaining 19.2% is influenced by factors which are not covered in this study. Hence, the public service sectors should periodically review their practice on team work, working environment, leadership, organizational communication and training in order to improve the limitation and to identify its effectiveness on employees’ job performance.