Evaluation of the Job Change Acceptance Toolbox (JOCAT)

The implementation of artificial intelligence (AI) systems in the workplace often leads to profound changes at various organizational levels. To address these challenges and ensure fairness, trust, and stability across the organization, sustainable change management is essential. The Job Change Acceptance Toolbox (JOCAT) was developed to support the human-centered transformation toward AI-enabled workplaces in practice. Based on established change models, JOCAT aims to provide users with relevant knowledge and practical methods for the ethical adoption of AI systems within organizational units. With a focus on job security and the promotion of humane working conditions, JOCAT emphasizes seven key elements: (1) control, (2) (ethical) leadership, (3) participation, (4) information and communication, (5) support, (6) sustainability, and (7) the creation of a positive working environment. The usability of this toolbox will now be evaluated. Exploratory interviews will be conducted to gain insights into the usability, functionality, and potential areas for improvement. Experts with practical experience in relevant application areas—namely consulting and change management—will be interviewed.