Normative Influence on the Adoption of Generative Artificial Intelligence in Higher Education

Generative artificial intelligence (AI) has emerged as a transformative tool in various domains, including education, where it holds the potential to revolutionize learning experiences and outcomes. Despite its promising applications, the adoption and utilization of generative AI tools among students remain variable and complex. This article presents a mixed-methods approach to examine factors that influence student interest and use of generative AI in educational contexts. Using the theoretical foundations of the technology acceptance model (TAM), we explore the multifaceted determinants that shape students’ attitudes, perceptions, and behaviors toward utilizing generative AI technologies for learning purposes. Importantly, institutional influence has a positive influence on the intention to adopt ChatGPT as a learning tool. Insights into the challenges and opportunities associated with integrating generative AI into educational settings, as well as strategies for enhancing its acceptance and effectiveness among students are explored.

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Publication Details

Journal
Journal of Marketing Education
Published
2025-12-19
DOI
https://doi.org/10.1177/02734753251397827
Citations
1
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.65
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article

Normative Influence on the Adoption of Generative Artificial Intelligence in Higher Education

Meghan Pierce, Pingjun Jiang
1 citations
Journal of Marketing Education
Artificial Intelligence in Healthcare and Education
0.65
article

Normative Influence on the Adoption of Generative Artificial Intelligence in Higher Education

Meghan Pierce, Pingjun Jiang
article en
1 citations

Abstract

Generative artificial intelligence (AI) has emerged as a transformative tool in various domains, including education, where it holds the potential to revolutionize learning experiences and outcomes. Despite its promising applications, the adoption and utilization of generative AI tools among students remain variable and complex. This article presents a mixed-methods approach to examine factors that influence student interest and use of generative AI in educational contexts. Using the theoretical foundations of the technology acceptance model (TAM), we explore the multifaceted determinants that shape students’ attitudes, perceptions, and behaviors toward utilizing generative AI technologies for learning purposes. Importantly, institutional influence has a positive influence on the intention to adopt ChatGPT as a learning tool. Insights into the challenges and opportunities associated with integrating generative AI into educational settings, as well as strategies for enhancing its acceptance and effectiveness among students are explored.

Journal of Marketing Education
La Salle University (US)
Openalex Percentile: Top 19%
Artificial Intelligence in Healthcare and Education
0.65
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