Teach-back techniques in telehealth: A review and insights for future directions
Teach-back is effective in enhancing patient understanding and outcomes in telehealth settings. However, variability in study design and implementation highlights the need for standardized protocols and additional research. Provider training in effective virtual teach-back strategies may enhance patient comprehension, strengthen communication, and advance health equity in telehealth delivery.
Authors
- Phyllis MacGilvray (ORCID: https://orcid.org/0009-0006-3232-698X)
- Nabil Natafgi (ORCID: https://orcid.org/0000-0003-4979-0317)
- Daniela B. Friedman (ORCID: https://orcid.org/0000-0002-9359-093X)
- Lorie Donelle (ORCID: https://orcid.org/0000-0001-9276-8639)
- Shaniece Criss (ORCID: https://orcid.org/0000-0002-2470-5377)
- Karen Kemper (ORCID: https://orcid.org/0000-0002-9941-809X)
- Shannon Stark Taylor (ORCID: https://orcid.org/0000-0003-4830-2852)
- Wafa K. Alnakhi (ORCID: https://orcid.org/0000-0003-2875-4173)
- Shanikque Barksdale (ORCID: https://orcid.org/0000-0003-4728-8083)
- Faith Albertson (ORCID: https://orcid.org/0009-0009-4919-1112)
- Wanda Thompson
Institutions
- University of North Carolina at Chapel Hill (US)
- South Carolina Department of Health and Environmental Control (US)
- Prisma Health (US)
- University of South Carolina (US)
- University of Sharjah (AE)
- Department of Health (ZA)
- Department of Health Services (US)
- Clemson University (US)
- Furman University (US)
Publication Details
- Journal
- Patient Education and Counseling
- Published
- 2025-12-19
- DOI
- https://doi.org/10.1016/j.pec.2025.109453
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.00