Stakeholder engagement and strategic innovation in higher education through AI competency

This research answers the following question: How do the competencies and attitudes of university faculty toward artificial intelligence (AI) impact student learning? Using human capital theory and stakeholder theory, this research highlights the importance of university faculty. The research uses an adaptation of a digital competence framework specifically for AI competence. A total of 105 responses from professors in business studies (e.g., entrepreneurship, strategy, finance, and marketing) were collected from university faculty. Four hypotheses were proposed, two of which were confirmed. Professors' ability to leverage AI for feedback, assessment, and pedagogy is linked to their commitment to enhancing student learning. Professors' attitudes toward the use of AI, data governance, and ethical considerations are also associated with their focus on improving student learning. The study finds that faculty AI competence can enhance institutional effectiveness. Educators are a crucial resource for higher education institutions. Equipping them with the necessary skills for the effective use of AI can enhance both institutional capacity and pedagogical innovation.

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Publication Details

Journal
Journal of Innovation & Knowledge
Published
2025-12-19
DOI
https://doi.org/10.1016/j.jik.2025.100920
Citations
1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
2.48
Controls
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article

Stakeholder engagement and strategic innovation in higher education through AI competency

María de las Mercedes de Obesso, Margarita Núñez Canal, Carlos Alberto Pérez Rivero, Ignacio Álvarez de Mon
1 citations
Journal of Innovation & Knowledge
AI in Service Interactions
2.48
article

Stakeholder engagement and strategic innovation in higher education through AI competency

María de las Mercedes de Obesso, Margarita Núñez Canal, Carlos Alberto Pérez Rivero, Ignacio Álvarez de Mon
article en
1 citations

Abstract

This research answers the following question: How do the competencies and attitudes of university faculty toward artificial intelligence (AI) impact student learning? Using human capital theory and stakeholder theory, this research highlights the importance of university faculty. The research uses an adaptation of a digital competence framework specifically for AI competence. A total of 105 responses from professors in business studies (e.g., entrepreneurship, strategy, finance, and marketing) were collected from university faculty. Four hypotheses were proposed, two of which were confirmed. Professors' ability to leverage AI for feedback, assessment, and pedagogy is linked to their commitment to enhancing student learning. Professors' attitudes toward the use of AI, data governance, and ethical considerations are also associated with their focus on improving student learning. The study finds that faculty AI competence can enhance institutional effectiveness. Educators are a crucial resource for higher education institutions. Equipping them with the necessary skills for the effective use of AI can enhance both institutional capacity and pedagogical innovation.

Journal of Innovation & KnowledgeVol. 13
Universidad Complutense de Madrid (ES), IE University (ES), Universidad Nebrija (ES), ESIC University, EAE Business School (ES)
Openalex Percentile: Top 8%
AI in Service Interactions
2.48
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