Multi-method approach to the development of contextual telephone triage systems

By developing and implementing accurate and contextual telephone triage systems, dispatch decision-making can be guided which may result in improved EMS efficiency, decreased cost, and improved patient outcomes.

Authors

Willem Stassen (ORCID: https://orcid.org/0000-0002-1486-4446)

Institutions

University of Cape Town (ZA)

Publication Details

Journal: African Journal of Emergency Medicine
Published: 2025-12-19
DOI: https://doi.org/10.1016/j.afjem.2025.100935
Primary Topic: Trauma and Emergency Care Studies
Type: article
Field-Weighted Citation Impact: 0.00

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article

Multi-method approach to the development of contextual telephone triage systems

Willem Stassen

Dec 19, 2025

African Journal of Emergency Medicine

Trauma and Emergency Care Studies

article

Multi-method approach to the development of contextual telephone triage systems

Willem Stassen

December 19, 2025article en

Abstract

African Journal of Emergency MedicineVol. 16(1)

University of Cape Town (ZA)

Openalex Percentile: Top 43%

Trauma and Emergency Care Studies

DOI Open Access PDF OpenAlex

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Multi-method approach to the development of contextual telephone triage systems — Willem Stassen · African Journal of Emergency Medicine (2025) | TGRS Research Map | TGRS