How will automation reshape worker well-being? Evidence from a highly automated economy

The rapid growth of industrial robotization in South Korea—one of the world’s most automated economies—offers a unique setting to study the psychological as well as economic impacts of automation. Drawing on county-level robot-intensity measures linked to individual data from the Community Health Survey and the Korean Labor & Income Panel Study, we employ two-way fixed-effects instrumental-variables models over one-, two-, and three-year intervals to isolate causal effects. We find that higher robot adoption swiftly elevates workers’ stress and depression, undermines self-rated health, and prompts increased alcohol consumption. In contrast, overall job-satisfaction ratings remain essentially unchanged, though select dimensions—daily task enjoyment, perceived meaningfulness, confidence in benefits, and long-term job commitment—erode in a staggered pattern consistent with our technostress framework. By extending technostress theory from digital tools to factory automation, our study reveals how shifting performance norms and cognitive burdens generate mental spillovers beyond the shop floor. These findings underscore the need for accompanying robotic investments with worker-centered supports—targeted upskilling, job redesign, and mental-health resources—to ensure that productivity gains do not come at the cost of human well-being.

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Publication Details

Journal
Humanities and Social Sciences Communications
Published
2025-12-19
DOI
https://doi.org/10.1057/s41599-025-06418-y
Primary Topic
Technostress in Professional Settings
Type
article
Field-Weighted Citation Impact
0.00

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article

How will automation reshape worker well-being? Evidence from a highly automated economy

H. H. Lee, Olivia Hye Kim, Changkeun Lee
Humanities and Social Sciences Communications
Technostress in Professional Settings
article

How will automation reshape worker well-being? Evidence from a highly automated economy

H. H. Lee, Olivia Hye Kim, Changkeun Lee
article en

Abstract

The rapid growth of industrial robotization in South Korea—one of the world’s most automated economies—offers a unique setting to study the psychological as well as economic impacts of automation. Drawing on county-level robot-intensity measures linked to individual data from the Community Health Survey and the Korean Labor & Income Panel Study, we employ two-way fixed-effects instrumental-variables models over one-, two-, and three-year intervals to isolate causal effects. We find that higher robot adoption swiftly elevates workers’ stress and depression, undermines self-rated health, and prompts increased alcohol consumption. In contrast, overall job-satisfaction ratings remain essentially unchanged, though select dimensions—daily task enjoyment, perceived meaningfulness, confidence in benefits, and long-term job commitment—erode in a staggered pattern consistent with our technostress framework. By extending technostress theory from digital tools to factory automation, our study reveals how shifting performance norms and cognitive burdens generate mental spillovers beyond the shop floor. These findings underscore the need for accompanying robotic investments with worker-centered supports—targeted upskilling, job redesign, and mental-health resources—to ensure that productivity gains do not come at the cost of human well-being.

Humanities and Social Sciences CommunicationsVol. 13(1)
Konkuk University (KR), Korea Education and Research Information Service (KR)
National Research Foundation, Ministry of Education, National Research Foundation of Korea, Ministry of Science and ICT, South Korea
Openalex Percentile: Top 54%
Technostress in Professional Settings
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