Implementation of world class manufacturing system (WCMS) by Make-in-India manufacturers – an empirical study towards competitive advantage

Purpose This study is empirically conducted with an emphasis on exploring key factor constructs for an implementation of world class manufacturing system (WCMS) by Make-in-India manufacturers in the Indian manufacturing context. This study also intends to measure the significant influence of WCMS implementation on competitive advantage in the manufacturing operations. Design/methodology/approach This empirical study uses structured research instruments administered among 132 production managers/plant supervisors/quality managers. The target respondents were sampled using judgmental sampling method that they had experience in implementing any one of the WCM practices, principles, techniques and tools for a period of more than one year. Findings In this study, exploratory factor analysis was used to identify 29 key factor constructs in the context of WCMS implementation and were classified into three latent constructs such as “WCM practices,” “Business priorities” and “Lean initiatives.” These key factor constructs were validated through a sample of 132 Make-in-India manufacturers being surveyed in India. Practical implications In the landscape of competitive business environment, the manufactures in general and Make-in-India manufactures in particular need to acknowledge that the intent of being world class is not just a matter of producing quality products, the ability to integrate WCM practices, principles and techniques in the manufacturing operations to become competitive in the global market. Originality/value Although, a few studies have witnessed a phenomenal growth in the implementation of WCMS, the underlying factors that drive Make-in-India manufacturers were not addressed in the context of developing countries like India. To the best of the authors’ knowledge, this study is first of its kind to bridge this research gap and identify the key factor constructs driving the implementation of WCMS by Make-in-India manufacturers in the journey of achieving competitive advantage in their manufacturing operations.