Mixed-methods evaluation of how a predictive model pilot intervention addresses patient non-attendance at outpatient services in an NHS Foundation Trust in England
The predictive model intervention was positioned as a simple solution to address a complex problem; however, there were challenges inherent in deployment within a dynamic healthcare setting. The sustainability of the intervention and its impact on patient experience warrants further exploration.
Authors
- Sam Evans
- Anthony Wilson (ORCID: https://orcid.org/0000-0001-7482-5337)
- David Jenkins (ORCID: https://orcid.org/0000-0001-6687-3507)
- T. Hugh Jones (ORCID: https://orcid.org/0000-0002-9158-8393)
- A McCawley
- Norina Gasteiger (ORCID: https://orcid.org/0000-0001-7801-7417)
- Louise Laverty (ORCID: https://orcid.org/0000-0002-8491-8171)
- Dawn Dowding (ORCID: https://orcid.org/0000-0001-5672-8605)
Institutions
- University of Leeds (GB)
- Manchester Academic Health Science Centre (GB)
- University of Manchester (GB)
- Manchester University NHS Foundation Trust (GB)
Publication Details
- Journal
- BMJ Open
- Published
- 2025-12-01
- DOI
- https://doi.org/10.1136/bmjopen-2025-102154
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- National Institute for Health and Care Research
- Department of Health and Social Care