Digital competencies for health service managers and health service implications for Australia

This study reveals two key areas of health service manager competency enhancement required: (i) competence in digital data management and security, and (ii) the management of digital technologies in practice. These findings can inform institutional competency frameworks that guide the development of management capability in the digital health environment, as well as illuminate the system and human resource implications for organisations to facilitate the application of these competencies in the workplace and optimise the benefits of digital health.Implications for health information management practice:The competency enhancements detailed have implications for health service, digital and information management regarding institutional competency frameworks and systems requirements that may need to be upgraded, expanded or introduced, and the continuous professional development that may need to be provided within the institutional or accreditation authorities to health service managers and health information managers.