Segmentation Supplies and Work–Life Conflict in Sustainable Future Work: Longitudinal Evidence from Teleworkers and Office Workers

The lack of research on organisational efforts in managing work–life conflict across different working contexts is considered a major barrier to sustainable employment. In response, this study examines how organisational segmentation strategies can help reduce burnout and improve sustainable work–life balance by minimising work–life conflict among both teleworkers and office workers. A two-wave survey, conducted six months apart, involved 359 white-collar employees from various industries. The results show that segmentation supplies—defined as the extent to which organisations facilitate maintaining boundaries between work and personal life—lead to decreased work–life conflict for both teleworkers and office workers. Additionally, the findings indicate that higher levels of work–life conflict are associated with a reduced appreciation for organisational efforts to support the management of professional and personal life demands among teleworkers. Still, this effect was not observed for office workers. Ultimately, work–life conflict was found to increase burnout and reduce work–life balance, specifically among teleworkers, highlighting the importance of organisational initiatives aimed at preventing work–life conflict to enhance their well-being.