The administrative management of the phenomenon of school bullying in primary education units: the case of the Greek prefecture

Purpose This study aims to explore the administrative handling and quality dimensions of school bullying in Greek primary education. It focuses on the role of school leadership, collaboration among stakeholders and teacher training in preventing and addressing bullying, to inform educational policy and enhance school safety and quality. Design/methodology/approach A qualitative case study approach was used, with data collected through semi-structured interviews with 12 primary school educators during the 2018–2019 academic year. A triangulated sampling strategy ensured that diverse perspectives were represented. Data were analyzed through content analysis to identify key themes. Findings The findings highlight the pivotal role of school principals in cultivating a safe school climate and coordinating anti-bullying efforts. Effective collaboration among teachers, principals and parents emerged as essential. Participants also stressed the need for continuous professional development in bullying prevention to sustain educational quality. Originality/value This study contributes original insights by linking bullying management with educational quality in the Greek primary sector. Its focus on leadership and professional development provides actionable implications for policy and school practice.