The application and impact of delivery robots
With the rise of social media and the accelerated pace of life, the food delivery industry has taken off. As more people have embraced ordering food, numerous problems have emerged within the food delivery industry and society. As the number of food delivery orders has grown, delivery times have become increasingly stringent. This has led to a rise in traffic accidents involving delivery drivers. According to statistics, 70% of respondents are very concerned about traffic safety, but 80% say they frequently violate traffic rules simply to avoid being deducted money and receiving negative customer reviews for overdue delivery times. In addition to traffic safety risks, delivery drivers often run into conflicts with community security and customers. Many communities prohibit delivery drivers from entering to protect residents, leading to conflicts and even fights between delivery drivers and security. Furthermore, many delivery drivers face verbal abuse and negative reviews from customers when they exceed their delivery deadlines. Their social status and safety are undermined. This article will introduce the applications and principles of food delivery robots, analyze the challenges facing the food delivery industry and society, and explore how delivery robots can address these issues.
Authors
- Huan Tan (ORCID: https://orcid.org/0000-0002-2451-9777)
Institutions
- College of Staten Island (US)
Publication Details
- Journal
- ITM Web of Conferences
- Published
- 2025-01-01
- DOI
- https://doi.org/10.1051/itmconf/20258003011
- Primary Topic
- Food Supply Chain Traceability
- Type
- article
- Field-Weighted Citation Impact
- 0.00