The application and impact of delivery robots

With the rise of social media and the accelerated pace of life, the food delivery industry has taken off. As more people have embraced ordering food, numerous problems have emerged within the food delivery industry and society. As the number of food delivery orders has grown, delivery times have become increasingly stringent. This has led to a rise in traffic accidents involving delivery drivers. According to statistics, 70% of respondents are very concerned about traffic safety, but 80% say they frequently violate traffic rules simply to avoid being deducted money and receiving negative customer reviews for overdue delivery times. In addition to traffic safety risks, delivery drivers often run into conflicts with community security and customers. Many communities prohibit delivery drivers from entering to protect residents, leading to conflicts and even fights between delivery drivers and security. Furthermore, many delivery drivers face verbal abuse and negative reviews from customers when they exceed their delivery deadlines. Their social status and safety are undermined. This article will introduce the applications and principles of food delivery robots, analyze the challenges facing the food delivery industry and society, and explore how delivery robots can address these issues.

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Publication Details

Journal
ITM Web of Conferences
Published
2025-01-01
DOI
https://doi.org/10.1051/itmconf/20258003011
Primary Topic
Food Supply Chain Traceability
Type
article
Field-Weighted Citation Impact
0.00
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article

The application and impact of delivery robots

Huan Tan
ITM Web of Conferences
Food Supply Chain Traceability
article

The application and impact of delivery robots

Huan Tan
article en

Abstract

With the rise of social media and the accelerated pace of life, the food delivery industry has taken off. As more people have embraced ordering food, numerous problems have emerged within the food delivery industry and society. As the number of food delivery orders has grown, delivery times have become increasingly stringent. This has led to a rise in traffic accidents involving delivery drivers. According to statistics, 70% of respondents are very concerned about traffic safety, but 80% say they frequently violate traffic rules simply to avoid being deducted money and receiving negative customer reviews for overdue delivery times. In addition to traffic safety risks, delivery drivers often run into conflicts with community security and customers. Many communities prohibit delivery drivers from entering to protect residents, leading to conflicts and even fights between delivery drivers and security. Furthermore, many delivery drivers face verbal abuse and negative reviews from customers when they exceed their delivery deadlines. Their social status and safety are undermined. This article will introduce the applications and principles of food delivery robots, analyze the challenges facing the food delivery industry and society, and explore how delivery robots can address these issues.

ITM Web of ConferencesVol. 80
College of Staten Island (US)
Openalex Percentile: Top 54%
Food Supply Chain Traceability
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