Why patients still turn to Google: cross-national comparison of physician review use and its implications for quality disclosure in Taiwan

Awareness and use of PRWs and report cards in Taiwan remain low compared with Western countries, while many patients rely on social media or Google, underscoring the importance of developing integrated platforms that combine reviews with clinical quality measures.

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Publication Details

Journal
International Journal for Quality in Health Care
Published
2025-12-07
DOI
https://doi.org/10.1093/intqhc/mzaf121
Primary Topic
Patient Satisfaction in Healthcare
Type
article
Field-Weighted Citation Impact
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article

Why patients still turn to Google: cross-national comparison of physician review use and its implications for quality disclosure in Taiwan

Ya-Seng Hsueh, Chih‐Kuang Liu, Tsung‐Tai Chen, Wei‐Chih Su et al.
International Journal for Quality in Health Care
Patient Satisfaction in Healthcare
article

Why patients still turn to Google: cross-national comparison of physician review use and its implications for quality disclosure in Taiwan

Ya-Seng Hsueh, Chih‐Kuang Liu, Tsung‐Tai Chen, Wei‐Chih Su, Mao-Hung Liao, Jia-Lien Hsu, Chyi‐In Wu, Ming-Hsin Phoebe Chiu
article en

Abstract

Awareness and use of PRWs and report cards in Taiwan remain low compared with Western countries, while many patients rely on social media or Google, underscoring the importance of developing integrated platforms that combine reviews with clinical quality measures.

International Journal for Quality in Health CareVol. 38(1)
Fu Jen Catholic University (TW), National Taiwan Normal University (TW), The University of Melbourne (AU), Taipei Tzu Chi Hospital (TW), Institute of Sociology, Academia Sinica (TW), Taipei Hospital (TW), Buddhist Tzu Chi Medical Foundation (US), Sage Technologies (United States) (US), Saint Mary's Hospital Luodong (TW), Cardinal Tien Hospital (TW), Melbourne Health (AU)
Openalex Percentile: Top 43%
Patient Satisfaction in Healthcare
DOISourceOpenAlex
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Why patients still turn to Google: cross-national comparison of physician review use and its implications for quality disclosure in Taiwan — Ya-Seng Hsueh, Chih‐Kuang Liu, et al. · International Journal for Quality in Health Care (2025) | TGRS Research Map | TGRS