Generational Traits and their Role in Enhancing or Hindering Workplace Collaboration Between Gen Z and Baby Boomers

AbstractAimThis study examines the influence of generational traits - specifically communication preferences, technological proficiency, work values and learning preferences - on workplace collaboration between Generation Z and Baby Boomers. The research also seeks to determine whether these traits are significant predictors of collaborative behaviour and whether differences exist between the two generational cohorts.MethodologyA quantitative research design was employed using a structured Likertscale questionnaire. Data were collected from 425 working professionals in India's National Capital Region (NCR), online and offline. Stratified and purposive sampling techniques were used to ensure representation of both Gen Z and Baby Boomer cohorts across various industries and departments.Statistical MethodsDescriptive statistics, reliability and normality tests, Pearson correlation, multiple regression, t-tests and ANOVA were applied to analyse the data and test the hypotheses. Cronbach's Alpha confirmed the internal consistency of constructs and the Shapiro-Wilk test supported normal distribution.ResultsFindings revealed significant positive correlations between generational traits and workplace collaboration (r = 0.52-0.63) and regression analysis confirmed that these traits significantly predict collaborative behaviour (Adjusted R2 = 0.503, p < 0.001). Statistically significant differences were also found between Gen Z and Baby Boomers in how these traits influence collaboration (p < 0.05).Originality/ValueThis study contributes to the limited empirical research on crossgenerational collaboration in the Indian context, integrating generational cohort theory and social identity theory. It provides valuable insights for organisational leaders, HR professionals and policymakers to design inclusive, age-diverse strategies that promote effective collaboration and reduce generational conflict.