Subjective and Objective Perception Differences of Urban Public Service Facilities and Their Implications for Planning Decisions

China’s urban development model has shifted from incremental expansion to inventory quality improvement. The demand for planning and allocation of spatial resources has moved from “having or not having” to “being good or not”, and the importance of planning, implementation, evaluation, and feedback in urban spatial planning and construction has gradually increased. How to accurately allocate resources in response to the public’s demands for urban construction and effectively enhance the public’s satisfaction and sense of gain regarding urban construction has become an important issue in current planning decisions. To strengthen public perception and feedback in spatial planning governance, this paper conducts empirical research on methods such as the subjective and objective perception differences of urban public service facilities by using the social satisfaction survey data from the East Lake High-tech Development Zone of Wuhan. Thereby, it identifies the characteristics of subjective and objective perception differences of urban public service facilities and puts forward targeted optimization methods for planning decisions. This paper can provide a reference for the precision planning and decision-making of public service facilities in the next step.