ED-Explain: Personalized Video Instructions for Patients Discharged from the Emergency Department

This paper presents ED-Explain, an integrated, AI-driven system that transforms emergency department (ED) discharge instructions and electronic health records into personalized video presentations featuring a virtual healthcare provider. By leveraging multimodal ED data, large language models, and video generation, we aimed to produce accessible discharge instructions tailored to patients' ED visits. Four board-certified Emergency Medicine physicians reviewed 39 pairs of original and ED-Explain-produced discharge instructions. AI video summaries received significantly higher (p<0.001) average ratings (1-5) of completeness (4.1 vs. 3.1), correctness (3.9 vs. 3.5) and patient accessibility (3.4 vs. 2.9). Physicians expressed reservations about 13.3% of ED-Explain's discharge instructions for patient viewing, and only 4.6% of ED-Explain's instructions were found inappropriate for use with patients. Physician feedback suggests that AI-enhanced video discharge summaries have potential to improve communication of discharge information to ED patients, though patient-centered evaluation is needed. This work contributes to the growing field of AIassisted healthcare communication and offers insights into the potential for AI to improve physician-patient communication and patient self-efficacy.

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Published
2025-12-01
DOI
https://doi.org/10.1142/9789819824755_0020
Primary Topic
Machine Learning in Healthcare
Type
article
Field-Weighted Citation Impact
0.00

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ED-Explain: Personalized Video Instructions for Patients Discharged from the Emergency Department

Emma Chen, Christian Rose, Brian P. Suffoletto, Xiaoman Zhang et al.
Machine Learning in Healthcare
article

ED-Explain: Personalized Video Instructions for Patients Discharged from the Emergency Department

Emma Chen, Christian Rose, Brian P. Suffoletto, Xiaoman Zhang, Boyang Tom Jin, Carl Preiksaitis, Julián Acosta, David Kim, Luyang Luo, Pranav Rajpurkar, Fatma Gunturkun
article en

Abstract

This paper presents ED-Explain, an integrated, AI-driven system that transforms emergency department (ED) discharge instructions and electronic health records into personalized video presentations featuring a virtual healthcare provider. By leveraging multimodal ED data, large language models, and video generation, we aimed to produce accessible discharge instructions tailored to patients' ED visits. Four board-certified Emergency Medicine physicians reviewed 39 pairs of original and ED-Explain-produced discharge instructions. AI video summaries received significantly higher (p<0.001) average ratings (1-5) of completeness (4.1 vs. 3.1), correctness (3.9 vs. 3.5) and patient accessibility (3.4 vs. 2.9). Physicians expressed reservations about 13.3% of ED-Explain's discharge instructions for patient viewing, and only 4.6% of ED-Explain's instructions were found inappropriate for use with patients. Physician feedback suggests that AI-enhanced video discharge summaries have potential to improve communication of discharge information to ED patients, though patient-centered evaluation is needed. This work contributes to the growing field of AIassisted healthcare communication and offers insights into the potential for AI to improve physician-patient communication and patient self-efficacy.

Vol. 31
Harvard University (US), Stanford University (US)
National Institutes of Health
Openalex Percentile: Top 79%
Machine Learning in Healthcare
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