Automated Evaluation of Large Language Model Response Concordance with Human Specialist Responses on Physician-to-Physician eConsult Cases

Specialist consults in primary care and inpatient settings typically address complex clinical questions beyond standard guidelines. eConsults have been developed as a way for specialist physicians to review cases asynchronously and provide clinical answers without a formal patient encounter. Meanwhile, large language models (LLMs) have approached human-level performance on structured clinical tasks, but their real-world effectiveness requires evaluation, which is bottlenecked by time-intensive manual physician review. To address this, we evaluate two automated methods: LLM-as-judge and a decompose-thenverify framework that breaks down AI answers into verifiable claims against human eConsult responses. Using 40 real-world physician-to-physician eConsults, we compared AI-generated responses to human answers using both physician raters and automated tools. LLM-as-judge outperformed decompose-then-verify, achieving human-level concordance assessment with F1-score of 0.89 (95% CI: 0.750, 0.960) and Cohen's kappa of 0.75 (95% CI 0.47,0.90) , comparable to physician inter-rater agreement κ = 0.69-0.90 (95% CI 0.43-1.0).

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Published
2025-12-01
DOI
https://doi.org/10.1142/9789819824755_0026
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
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article

Automated Evaluation of Large Language Model Response Concordance with Human Specialist Responses on Physician-to-Physician eConsult Cases

P. Stephen, Olivia Jee, David Wu, Jessica Tran et al.
Artificial Intelligence in Healthcare and Education
article

Automated Evaluation of Large Language Model Response Concordance with Human Specialist Responses on Physician-to-Physician eConsult Cases

P. Stephen, Olivia Jee, David Wu, Jessica Tran, Saloni Kumar Maharaj, Jonathan H. Chen, Fateme Nateghi Haredasht, Selin Everett, Wenyuan Chen, Yingjie Weng, Leah Rosengaus, Vishnu Ravi, Liam G. McCoy, Ethan Goh, Lena Giang, K.K. Chopra, George Nageeb
article en

Abstract

Specialist consults in primary care and inpatient settings typically address complex clinical questions beyond standard guidelines. eConsults have been developed as a way for specialist physicians to review cases asynchronously and provide clinical answers without a formal patient encounter. Meanwhile, large language models (LLMs) have approached human-level performance on structured clinical tasks, but their real-world effectiveness requires evaluation, which is bottlenecked by time-intensive manual physician review. To address this, we evaluate two automated methods: LLM-as-judge and a decompose-thenverify framework that breaks down AI answers into verifiable claims against human eConsult responses. Using 40 real-world physician-to-physician eConsults, we compared AI-generated responses to human answers using both physician raters and automated tools. LLM-as-judge outperformed decompose-then-verify, achieving human-level concordance assessment with F1-score of 0.89 (95% CI: 0.750, 0.960) and Cohen's kappa of 0.75 (95% CI 0.47,0.90) , comparable to physician inter-rater agreement κ = 0.69-0.90 (95% CI 0.43-1.0).

Vol. 31
Beth Israel Deaconess Medical Center (US), University of Alberta (CA), Massachusetts General Hospital (US), Stanford Health Care (US), Stanford Medicine (US), Massachusetts Institute of Technology (US), Stanford University (US)
Openalex Percentile: Top 65%
Artificial Intelligence in Healthcare and Education
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